Business Phone Systems

e2s was founded by a team of IT professionals who recognized the need to integrate Information Technology with phone systems. Many of our clients sought a single, reliable resource for both. While we specialize in delivering full-service IT and phone system solutions, we also offer business phone services as a stand-alone option. Our premium phone offerings include advanced mobility features tailored for businesses on the move. Additionally, our technical staff are locally based, living and working within the regions we proudly support.

Support Area

Our local technicians provide support across two distinct regions. Our services initially began in the Parkersburg, West Virginia area and now extend to the surrounding Marietta, Ohio region. The second area we cover is in North Carolina, spanning from the Charlotte Metro area to Winston-Salem.

Support

Here is where you can find our How-To's, Tips and Tricks, and support for your phone systems.

Bring your existing setup

We can upgrade in place to make the move invisible

  • Port your existing number.
  • Select from any local number or toll-free number options.
  • No limits on inbound or outbound concurrent connections.

With features like a virtual receptionist to direct customers to the right extension, call queuing, message playback, mobile apps, and videoconferencing, we empower you to serve your customers more effectively and collaborate with your team seamlessly.

Frequently Asked Questions

  • The ability to have unlimited lines for your business with an easy do-it-yourself setup and reduced monthly service costs. We offer a full suite of business phone features designed to deliver a great communications experience to inbound callers before, during and after business hours with settings you can control from anywhere.

  • In some cases, your phones may be compatible with the new system. However, the new features will sometimes require replacements. We have a variety of options to facilitate this process. You can purchase them outright, and we have different leasing options as well.

  • There are countless configurations for call routing and answering that can fit any needs. We take the time to work with you to know exactly how to set it up to best suit your workflow.

  • We have a robust support system in place that you can contact via email, phone, or text. We pride ourselves on being extremely responsive, so you are never left waiting for help.

  • We are happy to make any changes you need to the way calls are answered if changes need to be made. We also can set up your own account and train you on how to change them as you need.

  • Our systems can span as many locations as you need, and have a single number that rings all, and/or have individual numbers for each.

Overview

e2s Phone Systems brings to the table a ton of functionality and flexibility that can be designed to fit your needs. We built this to function seamlessly with our IT offerings.

Our phone system eliminates the need for costly phone switches while offering powerful features like call groups, call centers, teleconferencing, and unlimited concurrent calls—both inbound and outbound. Adding a user is effortless: simply get a new phone and add them to the system. With our included software, you can use Android, iOS, PC, or Mac devices to make calls via business phone lines, displaying your business number on Caller ID.

Seamless integration with your IT infrastructure ensures easy support and user-friendly operation, making it a cost-effective solution to keep everything running smoothly. We offer a wide selection of devices, from sophisticated models to rugged handsets, conference room speakerphones, and wireless options. Plus, we provide tie-ins for security systems, elevators, and fax portals to meet virtually any need.